Executive Director Access Optimization And Technology
Cleveland Clinic
Beachwood, Ohio, US
Fully remote
Enterprise-wide patient access design
Epic access modules
Ai-enabled scheduling implementation
The Executive Director, Direct Access Optimization is responsible for designing and building enterprise-wide patient access and scheduling pathways, translating clinical and operational needs into scalable solutions within Epic and other enabling technologies
Job Summary
The Executive Director, Direct Access Optimization is responsible for designing and building enterprise-wide patient access and scheduling pathways, translating clinical and operational needs into scalable solutions within Epic and other enabling technologies.
This role leads the design and build of outpatient appointment workflows that support accurate patient self-scheduling and call center scheduling, ensuring seamless integration between technology, operations, and access strategy.
The role provides strategic and operational leadership for approximately 50 caregivers, including 5 direct reports, with a focus on enterprise alignment, performance optimization, and improving timely patient access across the system.
Matching Summary
The Executive Director, Direct Access Optimization is responsible for designing and building enterprise-wide patient access and scheduling pathways, translating clinical and operational needs into scalable solutions within Epic and other enabling technologies.