AlphaSense leverages proven AI to deliver trusted market intelligence from public and private content sources to over 6,000 enterprise customers
Job Summary
AlphaSense leverages proven AI to deliver trusted market intelligence from public and private content sources to over 6,000 enterprise customers.
The Customer Success Manager will partner with Account Managers to drive product adoption, ensure renewals, and contribute to growth across dedicated financial services accounts.
This role requires bridging the gap between technology capabilities and domain-specific needs of professionals in Asset Management, Investment Banking, Private Equity, and Hedge Funds.
Matching Summary
AlphaSense leverages proven AI to deliver trusted market intelligence from public and private content sources to over 6,000 enterprise customers.
Skills & Requirements
Must-have
2+ years Financial Services experience
Asset Management or Investment Banking background
Generative AI interest in finance
Consultative client engagement skills
Cross-functional product feedback loop
Nice-to-have
Executive presence and presentation skills
Autonomous problem-solving mindset
White glove service delivery approach
Entrepreneurial team culture fit
Data-driven insight utilization
Key Requirements
Minimum 2 years work experience in fintech/SaaS or Financial Services
Proven track record supporting Financial Services investors
Outstanding oral, written, and presentation skills