Operational Support Analyst

University of Arkansas System

Little Rock, Arkansas, US
Base: $25ph; bonus/equity: not specified; benefits...
Workday operational support
Duplicate record resolution
Ticket review and research
This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records, ticket review, research, and documentation verification

Job Summary

  • This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records, ticket review, research, and documentation verification.
  • The role will also support operational and hygiene tasks such as customer changes, org studio, and unassigned tasks.
  • This is a part-time position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records, ticket review, research, and documentation verification.

Salary

Base: $25/hr; Bonus/Equity: Not specified; Benefits: No

Skills & Requirements

Must-have

  • Workday Operational Support
  • Duplicate record resolution
  • Ticket review and research
  • Campus-focused reports
  • Customer changes and org studio

Nice-to-have

  • Creative thinking with accuracy
  • Independent remote work management
  • Strong attention to detail

Key Requirements

  • 30 hours of undergrad degree work
  • 1 year of related experience
  • Bachelor's degree equivalent
  • Experience managing technical requirements
  • Experience managing large data volumes

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter