Provide timely, accurate, and reliable claims management and reporting to clients and Business Units, while ensuring strong control discipline, ageing integrity, and stakeholder accountability
Job Summary
Provide timely, accurate, and reliable claims management and reporting to clients and Business Units, while ensuring strong control discipline, ageing integrity, and stakeholder accountability.
The role is expected to operate as a senior individual contributor with day-to-day people guidance responsibilities, supporting team effectiveness and quality outcomes.
Drive process improvements and automation initiatives, including the use of AI tools, RPA, and ERP enhancements, in collaboration with Manager and relevant teams.
Matching Summary
Provide timely, accurate, and reliable claims management and reporting to clients and Business Units, while ensuring strong control discipline, ageing integrity, and stakeholder accountability.
Skills & Requirements
Must-have
Claims management and reporting
Reconciliation of client accounts
Monitor claims ageing
SAP AR processes
Microsoft Excel proficiency
Nice-to-have
AI tools and RPA
Process improvements and automation
Ownership mindset and reliability
Guidance and peer leadership
Mandarin preferred
Key Requirements
Minimum 1 year relevant experience (Executive)
Minimum 3 years relevant experience (Senior Executive)