Experience & Optimisation Consultant

VML MAP

Barcelona, Spain
On-site
4+ years customer insight strategy experience
Qualitative and quantitative data analysis skills
Strong storytelling and presentation capabilities
VML MAP is seeking an Experience & Optimisation Consultant to help clients derive actionable insights from data, enhance customer experiences, and drive marketing strategies. The role emphasizes collaboration, storytelling with data, and a deep understanding of customer behavior

Job Summary

  • You will partner with clients to translate business challenges into structured strategies that drive real impact through insights and optimization.
  • The role involves presenting complex data insights to stakeholders using compelling visualizations and storytelling to inform strategic recommendations.
  • As a key member of the Insight & Optimization team, you will collaborate across functions to humanize data and solve client challenges.

Matching Summary

Match Score: 85

VML MAP is seeking an Experience & Optimisation Consultant to help clients derive actionable insights from data, enhance customer experiences, and drive marketing strategies. The role emphasizes collaboration, storytelling with data, and a deep understanding of customer behavior.

Skills & Requirements

Must-have

  • 4+ years customer insight strategy experience
  • Qualitative and quantitative data analysis skills
  • Strong storytelling and presentation capabilities
  • Client-facing consulting mindset
  • Proficiency in MS Office and data visualization tools

Nice-to-have

  • Experience with A/B and multivariate testing
  • Familiarity with CRM marketing and loyalty programs
  • Background in customer segmentation strategy
  • Advanced degree in relevant field
  • Workshop planning and facilitation skills

Key Requirements

  • Bachelor's degree required
  • 4+ years experience in customer insight or related field
  • Client facing agency or consultancy background preferred

Work Rights

Not specified

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