Service Coordination Manager

Universal Pediatrics Inc

Base: not specified; bonus/equity: may include bon...
In-office (monday through friday during core business hours)
Maintain current patient roster and casebook
Conduct home visits to assess environment
Interview candidates for field clinician roles
Family First Homecare is seeking a Service Coordination Manager to oversee staffing schedules and facilitate communication between caregivers, patients, and their families. The ideal candidate will have customer service experience and preferably some healthcare background, while the position offers a supportive work environment and comprehensive benefits

Job Summary

  • The Service Coordination Manager is responsible for building shift schedules that match nurse skillsets with the clinical needs of patients.
  • Family First Homecare values telling the truth, owning the details, and raising the bar while providing exceptional one-on-one care.
  • The role offers benefits including private health care plans, a 401(k) retirement plan with company matching, and paid time off.

Matching Summary

Match Score: 75

Family First Homecare is seeking a Service Coordination Manager to oversee staffing schedules and facilitate communication between caregivers, patients, and their families. The ideal candidate will have customer service experience and preferably some healthcare background, while the position offers a supportive work environment and comprehensive benefits.

Salary

Base: Not specified; Bonus/Equity: May include bonus based on compensation plan; Benefits: Private Health Care Plans, 401(k) matching, PTO

Skills & Requirements

Must-have

  • Maintain current patient roster and casebook
  • Conduct home visits to assess environment
  • Interview candidates for field clinician roles
  • Prepare schedules per state/federal requirements
  • Verify compliance of completed shifts and visits
  • Manage authorization requests from insurance companies

Nice-to-have

  • Experience organizing office files and logbooks
  • Ability to manage multiple projects simultaneously
  • High volume phone communication skills
  • Previous healthcare or home care setting experience
  • Strong interpersonal communication with families

Key Requirements

  • High School Diploma or equivalent
  • 6 months customer service experience
  • Valid Driver's License with Proof of Insurance
  • Cleared background screening
  • Knowledge of Microsoft Office products
  • English verbal and written communication ability

Work Rights

Not specified

Tailored Resume

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