Associate, Fcp Client Outreach

ING

New York, United States
Base: $110,000-140,000; bonus/equity: not specifie...
Hybrid
Kyc relevant information collection
Client documentation validation
Regulatory requirements communication
As a KYC Client Outreach Expert, you are responsible for engaging daily exchanges with stakeholders to ensure a smooth communication flow and are in direct contact with clients for collecting KYC relevant information

Job Summary

  • As a KYC Client Outreach Expert, you are responsible for engaging daily exchanges with stakeholders to ensure a smooth communication flow and are in direct contact with clients for collecting KYC relevant information.
  • Serve as the primary point of contact for clients, relationship managers and operational teams regarding onboarding, periodic reviews, event driven reviews and other possible outreach needs.
  • In addition to comprehensive health benefits, a generous 401k savings plan, and competitive PTO, ING provides a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for expenses associated with commuting and fitness.

Matching Summary

As a KYC Client Outreach Expert, you are responsible for engaging daily exchanges with stakeholders to ensure a smooth communication flow and are in direct contact with clients for collecting KYC relevant information.

Salary

Base: $110,000-140,000; Bonus/Equity: Not specified; Benefits: Comprehensive health benefits, 401k savings plan, competitive PTO, adoption/surrogacy/fertility services, student debt assistance, commuting/fitness subsidies

Skills & Requirements

Must-have

  • KYC relevant information collection
  • Client documentation validation
  • Regulatory requirements communication
  • Internal stakeholder collaboration
  • Client interaction record maintenance

Nice-to-have

  • Client-first approach
  • Adaptability to fast-paced environment
  • Team collaboration and support
  • Continuous improvement mindset

Key Requirements

  • 4+ years of relevant experience
  • Undergraduate or Graduate degree
  • Experience in communication across different locations
  • Ability to work well within a team

Work Rights

Not specified

Tailored Resume

Cover Letter