Patient Service Representative-3

Franciscan Alliance Inc

Indianapolis, Indiana, US
On-site
First point of contact with patients
Provide information, direction and support
Coordinate patient schedules
Patient Service Representatives (PSRs) play a critical role in our Physician Offices and are the first point of contact with patients, family members and caregivers for their visit

Job Summary

  • Patient Service Representatives (PSRs) play a critical role in our Physician Offices and are the first point of contact with patients, family members and caregivers for their visit.
  • This role collaborates with providers, management and clinical staff to coordinate patient schedules and provide other administrative support.
  • Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois.

Matching Summary

Patient Service Representatives (PSRs) play a critical role in our Physician Offices and are the first point of contact with patients, family members and caregivers for their visit.

Skills & Requirements

Must-have

  • first point of contact with patients
  • provide information, direction and support
  • coordinate patient schedules
  • collect patient payments
  • balance daily encounter forms

Nice-to-have

  • compassionately engage in conversation
  • team approach to care
  • joyful service

Key Requirements

  • High School Diploma/GED
  • 1 year Customer Service Required
  • 1 year Healthcare Preferred

Work Rights

Not specified

Tailored Resume

Cover Letter