Client Success Manager

I-GROW PARTNERS PTE. LTD.

Singapore
Not specified
5-10 years client success experience
Senior public sector stakeholder engagement
End-to-end project ownership
I-GROW PARTNERS PTE. LTD. is seeking a Client Success Manager who will oversee client relationships from project initiation to completion, focusing on enhancing these relationships over time. The ideal candidate should possess strong communication skills, a background in client-facing roles, and the ability to engage with senior stakeholders, with the opportunity for career growth within the company

Job Summary

  • The role involves owning the client experience end-to-end from onboarding through project closure while managing associates and coaches.
  • Candidates must possess strong communication skills to engage directly with senior public sector stakeholders and ensure service quality.
  • The position offers a growth path where the individual will eventually lead client relationships independently and contribute to business development.

Matching Summary

Match Score: 85

I-GROW PARTNERS PTE. LTD. is seeking a Client Success Manager who will oversee client relationships from project initiation to completion, focusing on enhancing these relationships over time. The ideal candidate should possess strong communication skills, a background in client-facing roles, and the ability to engage with senior stakeholders, with the opportunity for career growth within the company.

Skills & Requirements

Must-have

  • 5-10 years client success experience
  • Senior public sector stakeholder engagement
  • End-to-end project ownership
  • Payment milestone and invoicing management
  • Associate and coach coordination

Nice-to-have

  • Commercial instinct for upselling
  • Strong listening and clear writing skills
  • Proactive escalation handling
  • Growth mindset for leadership role
  • Trusted relationship building

Key Requirements

  • 5-10 years of client-facing experience
  • Experience in professional services or consulting
  • Comfort engaging with public sector leaders

Work Rights

Not specified

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