The primary objective is to restore production service quickly to minimize business disruption and reputational impact
Job Summary
The primary objective is to restore production service quickly to minimize business disruption and reputational impact.
The role involves managing high severity incidents, documenting timelines, and facilitating stakeholder communication during bridge calls.
Deutsche Bank offers comprehensive benefits including gender-neutral parental leaves, childcare assistance, and sponsorship for industry certifications.
Matching Summary
The primary objective is to restore production service quickly to minimize business disruption and reputational impact.
Skills & Requirements
Must-have
5+ years in IT Incident Management
ServiceNow Incident Management expertise
24x7 operational support availability
Stakeholder communication skills
Incident management process governance
Nice-to-have
Leadership of technical teams during critical incidents
Strong problem-solving and analytical capabilities