Ecm And Product Management Principal

AIA Group

Hybrid
5 years leadership experience in product management
Driving agent activation through ecm initiatives
Strong knowledge of insurance products and regulatory requirements
AIA Group is seeking a Principal for ECM and Product Management to lead product activation and manage existing customer relationships within their insurance operations. The role combines strategic oversight with technical knowledge, aiming to enhance agent productivity and customer retention through effective product lifecycle integration

Job Summary

  • This hybrid role bridges product management and ECM operations to drive successful production activation and uplift agent productivity.
  • The position involves leading agency product activation strategies including customer onboarding, policy issuance, and post-sale engagement to maximize retention.
  • Candidates will collaborate across product development, marketing, sales, and underwriting teams to design activation funnels and features.

Matching Summary

Match Score: 85

AIA Group is seeking a Principal for ECM and Product Management to lead product activation and manage existing customer relationships within their insurance operations. The role combines strategic oversight with technical knowledge, aiming to enhance agent productivity and customer retention through effective product lifecycle integration.

Skills & Requirements

Must-have

  • 5 years leadership experience in product management
  • Driving agent activation through ECM initiatives
  • Strong knowledge of insurance products and regulatory requirements
  • Proficiency in CRM, analytics platforms and ECM reporting
  • Experience with VONB, ANP, and conversion rate metrics

Nice-to-have

  • Ability to balance strategic roadmap with technical ECM knowledge
  • Excellent stakeholder collaboration and communication skills
  • Analytical skills for identifying growth opportunities
  • Training stakeholders on ECM best practices

Key Requirements

  • University Graduate / Diploma
  • Minimum 5 years leadership experience
  • Strong knowledge of insurance products
  • Regulatory compliance expertise

Work Rights

Not specified

Tailored Resume

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