Bdc Administrator/customer Service Representative

Lithia Hyundai of Fresno

Fresno, California, US
Base: $16.90 to $20.00 ph; bonus/equity: + bonus o...
Not specified (assumed to be hybrid or fully onsite based on dealership context).
Strong communication skills
Friendly professional attitude
Ability to multitask
Lithia Hyundai of Fresno is seeking a BDC Administrator/Customer Service Representative who is motivated and customer-focused, with a passion for the automotive industry. The role involves handling customer inquiries through various communication channels and maintaining records in a CRM system while providing excellent customer service

Job Summary

  • The role involves handling inbound and outbound calls, emails, and chats to assist customers with sales inquiries and scheduling appointments.
  • Candidates must maintain accurate records in the CRM system while providing top-notch customer service to meet performance goals.
  • The company offers competitive pay, medical/dental/vision plans, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Lithia Hyundai of Fresno is seeking a BDC Administrator/Customer Service Representative who is motivated and customer-focused, with a passion for the automotive industry. The role involves handling customer inquiries through various communication channels and maintaining records in a CRM system while providing excellent customer service.

Salary

Base: $16.90 to $20.00 per hour; Bonus/Equity: Plus bonus opportunities; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan, Vehicle Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Strong communication skills
  • Friendly professional attitude
  • Ability to multitask
  • Basic computer skills
  • Familiarity with CRM software

Nice-to-have

  • Previous BDC or Call Center experience
  • Automotive industry experience
  • Team-oriented environment
  • Motivated customer-focused professional

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter