Customer Care Representative

Air Liquide Australia

Sunshine North, Australia
On-site
Inbound and outbound customer calls
Product inquiries and order status
Resolving customer enquiries
Air Liquide Australia is seeking a Customer Care Representative for their Sunshine North location. The role involves providing exceptional customer service through inbound and outbound calls, managing product inquiries, and processing orders, while being part of a supportive team culture

Job Summary

  • As a Customer Care Representative, you will be working with a supportive and friendly team and speaking with our valued customers every day.
  • Inbound calls will be relating to product inquiries, status of orders and returns, and quotes.
  • This role offers long-term career development opportunities nationally and/or internationally across the Air Liquide Group.

Matching Summary

Match Score: 85

Air Liquide Australia is seeking a Customer Care Representative for their Sunshine North location. The role involves providing exceptional customer service through inbound and outbound calls, managing product inquiries, and processing orders, while being part of a supportive team culture.

Skills & Requirements

Must-have

  • Inbound and outbound customer calls
  • Product inquiries and order status
  • Resolving customer enquiries
  • Sales order entry
  • Exceptional customer service

Nice-to-have

  • Building relationships over the phone
  • Continuous improvement mindset
  • Supportive and friendly team environment

Key Requirements

  • Previous contact centre experience desirable
  • Computer literate with Google Suite
  • Strong verbal and written communication
  • Valid permanent AU working rights

Work Rights

Must have valid permanent AU working rights

Tailored Resume

Cover Letter