Business Systems Analyst Tpac

North Carolina Department of Revenue

Unknown, North Carolina, US
$57,983 - $101,470; not specified; excellent compr...
Not specified
Business rules and workflows
Data models and ad-hoc queries
System stability and performance
The North Carolina Department of Revenue is seeking a Business Systems Analyst I for its Taxpayer Assistance and Collections Division. This role involves analyzing and documenting requirements and improving business processes while providing excellent customer service to North Carolina citizens

Job Summary

  • The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.
  • The Business Systems Analyst (BSA) I reports to the Case Management Supervisor and is responsible for defining and documenting requirements for various services to establish business rules, criteria, and workflows for division cases.
  • The state of North Carolina offers excellent comprehensive benefits, including health insurance options, retirement plans, and paid time off.

Matching Summary

Match Score: 75

The North Carolina Department of Revenue is seeking a Business Systems Analyst I for its Taxpayer Assistance and Collections Division. This role involves analyzing and documenting requirements and improving business processes while providing excellent customer service to North Carolina citizens.

Salary

$57,983 - $101,470; Not specified; Excellent comprehensive benefits

Skills & Requirements

Must-have

  • Business rules and workflows
  • Data models and ad-hoc queries
  • System stability and performance
  • Technical problem resolution
  • User interface support

Nice-to-have

  • Collaborative team environment
  • Independent decision making
  • Professional development opportunities
  • Integrity and fairness in service

Key Requirements

  • Bachelor's degree or equivalent experience
  • Two years programmatic experience
  • Advanced ITAS knowledge
  • Microsoft Access, Excel, Word proficiency
  • Ability to analyze and evaluate data

Work Rights

Not specified

Tailored Resume

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