Banamex Norte Volante Sr Distrito Chihuahua

Citi Handlowy

Chihuahua, Chihuahua, Mexico
Not specified
Customer service experience
Microsoft office proficiency
Crisis management skills
Citi Handlowy is seeking a Customer Service Representative for their Chihuahua location, responsible for assisting customers and resolving issues while maintaining a high standard of service. The ideal candidate should possess 2 to 4 years of relevant experience in customer service or finance, with strong communication skills and proficiency in Microsoft Office

Job Summary

  • The role involves managing client inquiries, ensuring timely resolution, and maintaining a client portfolio through regular calls and personal interaction.
  • The position requires evaluating risks in business decisions while upholding company reputation and compliance with laws and policies.
  • Candidates will provide high-quality customer service focused on relationship building and achieving results.

Matching Summary

Match Score: 75

Citi Handlowy is seeking a Customer Service Representative for their Chihuahua location, responsible for assisting customers and resolving issues while maintaining a high standard of service. The ideal candidate should possess 2 to 4 years of relevant experience in customer service or finance, with strong communication skills and proficiency in Microsoft Office.

Skills & Requirements

Must-have

  • Customer service experience
  • Microsoft Office proficiency
  • Crisis management skills
  • Critical thinking for problem solving
  • Attention to detail
  • Clear written and verbal communication

Nice-to-have

  • Relationship development focus
  • Regulatory knowledge
  • Ethical judgment and compliance awareness

Key Requirements

  • 2 to 4 years relevant experience
  • Experience in customer service or finance
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

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