Lion Heartlanders, a tour operator focused on Singapore's heritage and culture, is seeking an Operations Executive to manage logistics and ensure high-quality tour experiences. Ideal candidates are organized, people-oriented individuals with a passion for cultural engagement
Job Summary
The role involves coordinating and managing end-to-end tour operations including planning, logistics, and risk management to ensure smooth delivery.
Candidates will support internal sales teams and liaise with guides, vendors, and clients to maintain high-quality customer experiences.
The position requires identifying workflow inefficiencies and contributing to the development of SOPs and operational frameworks.
Matching Summary
Match Score: 85
Lion Heartlanders, a tour operator focused on Singapore's heritage and culture, is seeking an Operations Executive to manage logistics and ensure high-quality tour experiences. Ideal candidates are organized, people-oriented individuals with a passion for cultural engagement.
Skills & Requirements
Must-have
End-to-end tour operations management
Logistics coordination with vendors
Guide scheduling and allocation
Risk management for tours
Customer feedback monitoring
Nice-to-have
Passion for Singapore heritage
Interactive learning facilitation
Process improvement mindset
Intern supervision experience
Fluent in English communication
Key Requirements
Diploma or Bachelor's degree preferred
Tourism-related industry experience is a plus
Excellent communication and computer literacy skills