Scheduler - Lv Durango Family Med Cl - Full Time 12 Hour Rotating Shifts (non-exempt) (non-union)

University of Southern California

Los Angeles, CA, US
Base: $17.50 - $27.01 ph; bonus/equity: not specif...
High school diploma or equivalent
Understanding of medical terminology
Ability to interview patients
The Scheduler serves as the primary point of contact for patients, ensuring a superior customer service experience aligned with the Center's mission

Job Summary

  • The Scheduler serves as the primary point of contact for patients, ensuring a superior customer service experience aligned with the Center's mission.
  • Essential duties include greeting patients, scheduling appointments, verifying eligibility, and acting as an advocate between patients and the healthcare continuum.
  • Candidates must possess Fire Life Safety Training if located in Los Angeles City, obtainable within 30 days of hire if not already held.

Matching Summary

The Scheduler serves as the primary point of contact for patients, ensuring a superior customer service experience aligned with the Center's mission.

Salary

Base: $17.50 - $27.01 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Understanding of medical terminology
  • Ability to interview patients
  • Interface with physicians and nurses
  • Fire Life Safety Training in LA City

Nice-to-have

  • 1 year customer service experience
  • Experience in medical environment
  • Excellent customer service techniques
  • Sound judgement handling upset patients
  • Advocacy for patients and health center

Key Requirements

  • High school or equivalent education
  • Medical terminology knowledge
  • Fire Life Safety Training (LA City)
  • 1 year customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter