Installations Coordinator

AroFlo Pty Ltd

Leeds, United Kingdom
On-site
Liaise with customers and engineers
Schedule work onto engineer devices
Monitor active dashboards and schedules
AroFlo Pty Ltd is seeking an Installations Coordinator in Leeds, UK, to manage the installation process by coordinating between customers, field engineers, and internal teams. The role requires strong communication skills, attention to detail, and experience in fast-paced customer service environments, particularly in technology

Job Summary

  • The Installations Coordinator plays a pivotal role in delivering a seamless end-to-end installation experience, acting as the central point of contact between customers, field engineers and internal teams.
  • You’ll manage engineer bookings, monitor real-time dashboards, troubleshoot delays and swiftly reorganise failed or incomplete jobs.
  • AroFlo Pty Ltd offers a generous annual leave entitlement, private health insurance, life insurance, and a company pension scheme with an uncapped 5% employer contribution.

Matching Summary

Match Score: 85

AroFlo Pty Ltd is seeking an Installations Coordinator in Leeds, UK, to manage the installation process by coordinating between customers, field engineers, and internal teams. The role requires strong communication skills, attention to detail, and experience in fast-paced customer service environments, particularly in technology.

Skills & Requirements

Must-have

  • Liaise with customers and engineers
  • Schedule work onto engineer devices
  • Monitor active dashboards and schedules
  • Proactively deal with engineer lateness
  • Raise purchase orders and invoices
  • Log and follow up failed jobs
  • Request stock dispatches
  • Update system with relevant notes
  • Deal with telephone installation enquiries
  • Manage installations and bookings
  • Ensure customer service is adhered to
  • Experience in fast-paced customer service
  • Proficiency in Google Suite
  • Confident using CRM/ERP/job management systems

Nice-to-have

  • Experience in telematic/technology industry
  • Experience liaising with third-party technicians
  • High attention to detail

Key Requirements

  • Experience working in a fast paced customer service roles
  • Previous experience liaising with third party technicians and engineers
  • Proficiency in google suite of products
  • Confident using CRM, ERP, or job management systems

Work Rights

Not specified

Tailored Resume

Cover Letter