It Service Delivery Technician

900

Quakertown, Pennsylvania, USA
Fully remote
Support it hardware and software
Troubleshoot and resolve issues
Windows 10/11, office 365
Provides direct support to office, manufacturing and engineering environments in person, over the phone and via e-mail to local and remote Associates

Job Summary

  • Provides direct support to office, manufacturing and engineering environments in person, over the phone and via e-mail to local and remote Associates.
  • Participates in the development of IT support processes, tools and documentation for company.
  • Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success.

Matching Summary

Provides direct support to office, manufacturing and engineering environments in person, over the phone and via e-mail to local and remote Associates.

Skills & Requirements

Must-have

  • Support IT hardware and software
  • Troubleshoot and resolve issues
  • Windows 10/11, Office 365
  • Active Directory user management
  • Client-side security software
  • Network printers and multi-function devices

Nice-to-have

  • Adapt to rapid changes
  • Positive, customer support-focused attitude
  • Continuous improvement opportunities
  • Experience with Mac hardware and OS X
  • Experience with CAD, Pro-E, Solidworks

Key Requirements

  • Associate’s degree required
  • 0-3 years of experience
  • Related certifications preferred
  • Ability to travel locally between sites
  • Infrequent domestic travel, up to 10%

Work Rights

Not specified

Tailored Resume

Cover Letter