Customer Operations Manager

Integer

Not specified in the job description.
7+ years medical device experience
Bachelor's degree in business
Fda and iso certification knowledge
Integer is seeking a Customer Operations Manager who will lead and advocate for customer success within their manufacturing environment. The role requires collaboration across various teams to fulfill customer needs effectively and efficiently while promoting a culture of innovation and inclusion

Job Summary

  • The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
  • This role serves as the voice of the customer during production meetings and partners with Sales to meet requirements and grow sales for Factory Direct and Enterprise accounts.
  • The manager will develop unconstrained unit forecasts for the S&OP process and drive team performance towards key metric targets like Order Acknowledgement Cycle Time.

Matching Summary

Match Score: 85

Integer is seeking a Customer Operations Manager who will lead and advocate for customer success within their manufacturing environment. The role requires collaboration across various teams to fulfill customer needs effectively and efficiently while promoting a culture of innovation and inclusion.

Skills & Requirements

Must-have

  • 7+ years medical device experience
  • Bachelor's degree in business
  • FDA and ISO certification knowledge
  • S&OP forecasting process expertise
  • Factory direct customer support

Nice-to-have

  • Strong leadership and collaboration skills
  • Exceptional communication abilities
  • Process improvement mindset
  • Strategic relationship building
  • Innovation and integrity values

Key Requirements

  • Minimum 7 years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of FDA regulations and Quality Management Systems

Work Rights

Not specified

Tailored Resume

Cover Letter