As the first point of contact for Room Service, you embody the voice and attention of the Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel, to our clients
Job Summary
As the first point of contact for Room Service, you embody the voice and attention of the Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel, to our clients.
Your main missions include taking phone orders, advising clients on menus, and ensuring precise transmission of orders to relevant teams.
Join our prestigious team and benefit from career evolution opportunities, discovery nights, potential accommodation, and a comprehensive benefits package.
Matching Summary
As the first point of contact for Room Service, you embody the voice and attention of the Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel, to our clients.
Skills & Requirements
Must-have
Four Seasons communication standards
accurate order transmission
customer satisfaction follow-up
handle special requests and allergies
French and English fluency required
Nice-to-have
luxury hotel experience
positive attitude and team spirit
attention to detail and rigor
third language proficiency is a plus
Key Requirements
First successful experience in luxury hospitality
Excellent oral and telephone communication skills
Proficiency with IT tools and hotel software (Micros, Opera, etc.)