Customer Service Associate

Greystar Australia Property Manager

London, United Kingdom
Excellent customer service skills
Customer facing service delivery experience
Fluent english verbal and written communication
Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals

Job Summary

  • Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.
  • Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
  • Participates where required in an on call roster to provide out of hours emergency support for the Community.

Matching Summary

Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Customer facing service delivery experience
  • Fluent English verbal and written communication
  • Ability to act autonomously
  • Organisational skills and multitasking
  • Sales and leasing activities

Nice-to-have

  • Strong relationship building skills
  • Adaptable to changing environment
  • Enthusiasm to deliver exceptional experience
  • Self and culturally aware

Key Requirements

  • Good level of general education
  • Proficient in Microsoft Office packages
  • Knowledge of UK Health and Safety requirements

Work Rights

Not specified

Tailored Resume

Cover Letter