Customer Success Manager - Paradox

Workday

Chicago, IL, USA
Primary location base pyy range: $99,800 usd - $14...
Fully remote
Enterprise saas solutions implementation
Customer success or account management
Ai-powered solutions alignment
Partner with enterprise and strategic clients to provide exceptional service for onboarding, training, ongoing support, and renewal/expansions

Job Summary

  • Partner with enterprise and strategic clients to provide exceptional service for onboarding, training, ongoing support, and renewal/expansions.
  • Collaborate closely with clients to understand their business goals and align AI-powered solutions to help achieve those objectives.
  • The company offers trust to take risks, tools to grow, skills to develop, and support from a company invested in employees for the long haul.

Matching Summary

Partner with enterprise and strategic clients to provide exceptional service for onboarding, training, ongoing support, and renewal/expansions.

Salary

Primary Location Base Pay Range: $99,800 USD - $149,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: Role may be eligible for bonus/commission and stock grants

Skills & Requirements

Must-have

  • enterprise SaaS solutions implementation
  • customer success or account management
  • AI-powered solutions alignment
  • product expertise and subject matter
  • global cross-functional team collaboration

Nice-to-have

  • sun-drenched optimism and drive
  • curious minds and courageous collaborators
  • empathy and shared enthusiasm
  • integrity and genuine care

Key Requirements

  • 4+ years customer success or account management
  • 4+ years enterprise SaaS solutions support/implementation
  • 4+ years technical understanding of complex software
  • 4+ years educating clients on products
  • Bachelor degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

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