Customer Experience Advisor | S1 | Retail Banking | Carmarthen Branch

Santander UK

Carmarthen, United Kingdom
Base: £24,000; bonus/equity: £500 annual cash allo...
Outstanding customer service
Effective communication with customers
Day-to-day transactions and queries
Santander is evolving into a technology-driven organisation with people at the heart of this journey, driving a customer-centric transformation

Job Summary

  • Santander is evolving into a technology-driven organisation with people at the heart of this journey, driving a customer-centric transformation.
  • As a Customer Experience Advisor, you will be a listener and problem solver, assisting customers with transactions, technology, and protecting them against fraud.
  • Santander offers a competitive salary, 25 days' holiday plus bank holidays, pension contributions, voluntary healthcare benefits, and global growth opportunities.

Matching Summary

Santander is evolving into a technology-driven organisation with people at the heart of this journey, driving a customer-centric transformation.

Salary

Base: £24,000; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days' holiday plus bank holidays, pension, voluntary healthcare, share plans, staff product discounts

Skills & Requirements

Must-have

  • outstanding customer service
  • effective communication with customers
  • day-to-day transactions and queries
  • customer fraud and scam protection

Nice-to-have

  • desire to go above-and-beyond
  • flexible and can-do approach
  • openness to broad range of activities
  • ability to grow and adapt

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively with customers
  • Right to work in the UK

Work Rights

Right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter