Dpc Service Manager

Agfa

On-site
Manage service department operations
Monitor costs and revenues
Lead field service engineers
Agfa is seeking a Service Manager to oversee daily service and support delivery for customers and the organization. The role includes managing costs, revenues, and staffing while leading a team of Field Service Engineers

Job Summary

  • The Service Manager ensures day-to-day service and support delivery to Agfa customers and the organization.
  • Responsibilities include managing the service department by monitoring costs, revenues, employees, and third-party utilization.
  • The role involves leading Field Service Engineers in a sub-region while handling escalations and up-selling opportunities.

Matching Summary

Match Score: 85

Agfa is seeking a Service Manager to oversee daily service and support delivery for customers and the organization. The role includes managing costs, revenues, and staffing while leading a team of Field Service Engineers.

Skills & Requirements

Must-have

  • Manage service department operations
  • Monitor costs and revenues
  • Lead Field Service Engineers
  • Provide forecasts on figures
  • Manage third party utilization

Nice-to-have

  • Upselling skills development
  • Market need analysis
  • Team staffing expertise

Key Requirements

  • Experience managing service departments
  • Leadership of Field Service Engineers
  • Forecasting financial figures

Work Rights

Not specified

Tailored Resume

Cover Letter