Senior Sales and Customer Service Executive

RSM STONE FOREST ACCOUNTSERVE PTE. LTD.

Singapore
Lead sales representatives to meet targets
Manage key accounts and client relationships
Handle orders shipment tracking and delivery
The role involves leading sales representatives to achieve specific sales targets while identifying new business opportunities

Job Summary

  • The role involves leading sales representatives to achieve specific sales targets while identifying new business opportunities.
  • Candidates will manage key accounts, handle customer orders, and provide comprehensive after-sales support including complaint resolution.
  • The position requires maintaining accurate CRM records, preparing reports, and liaising with logistics and finance teams for smooth operations.

Matching Summary

Match Score: 85

The role involves leading sales representatives to achieve specific sales targets while identifying new business opportunities.

Skills & Requirements

Must-have

  • Lead sales representatives to meet targets
  • Manage key accounts and client relationships
  • Handle orders shipment tracking and delivery
  • Provide customer service support for complaints
  • Maintain CRM records and prepare reports

Nice-to-have

  • Strong interpersonal and problem-solving skills
  • Demonstrated expertise in Continuous Improvement Techniques
  • Ability to analyze market data and develop strategies
  • Cross-department communication and alignment abilities

Key Requirements

  • Diploma or Degree in Business or Supply Chain
  • Minimum 3 years of customer service and sales experience
  • Proficiency in Microsoft Office, ERP, SAP, and CRM systems
  • CIT (Continuous Improvement Techniques) expertise

Work Rights

Not specified

Tailored Resume

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