Customer Service Representative

PLS

Bronx, NY, United States
Base: $17 - $18.50 usd; bonus/equity: not specifie...
On-site
Superior customer service
Educate customers on products
Cash handling
PLS is seeking a Customer Service Representative for their Bronx location, focusing on delivering exceptional service and educating customers about financial products. The ideal candidate will have previous customer service experience and strong communication skills

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service.
  • Responsibilities include ensuring all transactions are completed in compliance with federal, state, and local regulations and maintaining a balanced cash drawer.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative for their Bronx location, focusing on delivering exceptional service and educating customers about financial products. The ideal candidate will have previous customer service experience and strong communication skills.

Salary

Base: $17 - $18.50 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • cash handling
  • point-of-sale system
  • resolve customer complaints

Nice-to-have

  • English/Spanish bilingual
  • professional appearance and demeanor
  • integrity and trust

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Able to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter