Job Summary

• The House Recovery Specialist I is responsible for negotiating, solving problems, and providing excellent customer service by locating and contacting homeowners to collect on charged-off secured and unsecured mortgage debt.
• Key duties include managing house inventory accounts, maintaining communication with customers, setting up payments, working settlements, and pursuing solutions to resolve post charge-off and deficiency balance accounts.
• Newrez offers a comprehensive total rewards package including medical, dental, and vision insurance, a 401(k) with employer match, paid leave, and opportunities for community involvement through their Newrez NOW program.

Matching Summary

Skills & Requirements

Key Requirements

• High School education required
• 1+ years collection experience preferred
• Post charge off/deficiency balance collections experience a plus

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