Proven operations experience in insurance or financial services
Advanced microsoft excel and word skills
Strong stakeholder communication abilities
This role serves as a central contact for the operations team, working closely with Policy Services Administrators, Underwriting Associates, and key stakeholders in Australia
Job Summary
This role serves as a central contact for the operations team, working closely with Policy Services Administrators, Underwriting Associates, and key stakeholders in Australia.
The Operations Lead is responsible for day-to-day management of policy servicing and underwriting administration while ensuring service levels and quality standards are met or exceeded.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.
Matching Summary
This role serves as a central contact for the operations team, working closely with Policy Services Administrators, Underwriting Associates, and key stakeholders in Australia.
Skills & Requirements
Must-have
Proven operations experience in Insurance or Financial Services
Advanced Microsoft Excel and Word skills
Strong stakeholder communication abilities
Experience managing onshore and offshore resources
Ability to meet Service Levels and KPIs
Nice-to-have
Analytical and problem-solving skills with attention to detail