Reception - Front Desk (jpn)

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Hakone, Japan
Guest registration and check-out
Cashier float management
Handling guest complaints and requests
Greet all guests in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity

Job Summary

  • Greet all guests in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity.
  • Perform check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
  • Take personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state all times.

Matching Summary

Greet all guests in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity.

Skills & Requirements

Must-have

  • Guest registration and check-out
  • Cashier float management
  • Handling guest complaints and requests
  • Maintaining front desk cleanliness
  • Proficient in Microsoft Office
  • Proficient in Front Office System

Nice-to-have

  • Learning and using guest names
  • Positive guest impression
  • Second foreign language proficiency

Key Requirements

  • Fluent in Japanese
  • Able to work in multi-environment

Work Rights

Not specified

Tailored Resume

Cover Letter