Client Service Associate (mandarin/cantonese Speaker)

S&P Global Market Intelligence

Kuala Lumpur, Malaysia
Not specified; benefits include health care, flexi...
Onsite (minimum of 2 days per week)
Fluency in mandarin language required
Superior english communication skills
Proficiency in microsoft office suite
S&P Global Market Intelligence is seeking a Client Service Associate fluent in Mandarin or Cantonese to join their Kuala Lumpur team. The role involves providing front-line client support for the Debtdomain platform, focusing on building customer relationships and resolving issues. Candidates should have client support experience, strong communication skills, and a collaborative mindset

Job Summary

  • The role involves delivering front-line client services and comprehensive support for the Debtdomain platform within a global team.
  • Employees are expected to build robust customer relationships through onsite coverage, training, and proactive issue resolution.
  • S&P Global offers competitive benefits including health care, flexible downtime, continuous learning resources, and retirement planning.

Matching Summary

Match Score: 85

S&P Global Market Intelligence is seeking a Client Service Associate fluent in Mandarin or Cantonese to join their Kuala Lumpur team. The role involves providing front-line client support for the Debtdomain platform, focusing on building customer relationships and resolving issues. Candidates should have client support experience, strong communication skills, and a collaborative mindset.

Salary

Not specified; Benefits include health care, flexible time off, and retirement planning

Skills & Requirements

Must-have

  • Fluency in Mandarin language required
  • Superior English communication skills
  • Proficiency in Microsoft Office Suite
  • 1+ years client support experience
  • Willingness to work onsite 2 days/week

Nice-to-have

  • Bachelor's degree in Finance or Technology
  • Solution-oriented mindset
  • Strong emotional intelligence
  • Experience with internet-based applications
  • Proactive feedback collection skills

Key Requirements

  • 1+ years of experience in client support or financial services
  • Fluency in Mandarin and superior English proficiency
  • Bachelor's degree preferred in Finance or Technology

Work Rights

Not specified

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