Application Support Intermediate Analyst

Citigroup

Pune, Maharashtra, India
**
2-5 years of application support experience
Knowledge of problem management tools
Understanding of financial markets and products
** Citigroup is seeking an Application Support Intermediate Analyst for their Pune, Maharashtra office. The role involves providing technical and business support for Citi applications, requiring a blend of analytical skills and an understanding of financial markets. **

Job Summary

  • The role involves providing technical and business support for Citi applications while acting as a liaison between users, technology groups, and vendors.
  • Candidates will participate in disaster recovery testing, application releases, and post-release checkouts to ensure system stability and effectiveness.
  • This position requires analyzing applications for risks and security issues while maintaining compliance with firm policies and regulations.

Matching Summary

Match Score: 75

** Citigroup is seeking an Application Support Intermediate Analyst for their Pune, Maharashtra office. The role involves providing technical and business support for Citi applications, requiring a blend of analytical skills and an understanding of financial markets. **

Skills & Requirements

Must-have

  • 2-5 years of application support experience
  • Knowledge of problem management tools
  • Understanding of financial markets and products
  • Experience with disaster recovery testing
  • Ability to communicate with stakeholders

Nice-to-have

  • Interest in process improvement initiatives
  • Strong diplomatic communication skills
  • Experience with standardization of procedures
  • Customer service orientation
  • Team collaboration and information sharing

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2-5 years of relevant work experience
  • Knowledge of issue tracking and reporting tools

Work Rights

Not specified

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