[輪班]一線客服專員 Customer Service Associate

Coupang Inc

Taipei, Taiwan
Base: 38,000; bonus: 0–8k (performance-based); ben...
On-site
Willingness to work rotating shifts
Strong learning ability
Proactive problem-solving skills
The role involves interacting with consumers via phone, online text, or email to provide clear and effective solutions

Job Summary

  • The role involves interacting with consumers via phone, online text, or email to provide clear and effective solutions.
  • Candidates will receive comprehensive training and have access to a systematic career development path within the company.
  • The position offers a base salary of 38,000 plus performance bonuses ranging from 0 to 8,000 based on monthly performance.

Matching Summary

The role involves interacting with consumers via phone, online text, or email to provide clear and effective solutions.

Salary

Base: 38000; Bonus: 0–8K (performance-based); Benefits: Not specified

Skills & Requirements

Must-have

  • Willingness to work rotating shifts
  • Strong learning ability
  • Proactive problem-solving skills

Nice-to-have

  • Prior customer service experience
  • Empathy and patience with customers
  • Service-oriented mindset

Key Requirements

  • Ability to work rotating day or night shifts
  • No prior experience required but preferred

Work Rights

Not specified

Tailored Resume

Cover Letter