Senior Manager - Service Now Solution Architect

Otis

Bengaluru, Karnataka, India
Not specified
Servicenow platform expertise
Itil processes knowledge
Enterprise environment solutions
Otis is seeking a Senior Manager - ServiceNow Solution Architect in Bengaluru, Karnataka, with 12-15 years of experience, including at least 3 years in ServiceNow architecture. The role involves designing and implementing solutions on the ServiceNow platform, ensuring client satisfaction and project delivery

Job Summary

  • The Solution Architect, ServiceNow is responsible for designing and implementing solutions on the ServiceNow platform, working closely with stakeholders to understand their needs and translating them into technical solutions.
  • On a typical day, you will ensure successful and timely delivery of ServiceNow projects, optimize and monitor ServiceNow instance performance, and adhere to industry standards and regulations.
  • Otis is the world's leading elevator and escalator company, moving 2.4 billion people daily and maintaining approximately 2.4 million customer units worldwide, committed to meeting diverse customer needs in over 200 countries.

Matching Summary

Match Score: 85

Otis is seeking a Senior Manager - ServiceNow Solution Architect in Bengaluru, Karnataka, with 12-15 years of experience, including at least 3 years in ServiceNow architecture. The role involves designing and implementing solutions on the ServiceNow platform, ensuring client satisfaction and project delivery.

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • ITIL processes knowledge
  • enterprise environment solutions
  • integrating ServiceNow with other applications
  • technical documentation and diagrams

Nice-to-have

  • architectural guidance
  • business acumen in industry
  • innovation and knowledge capital
  • client satisfaction and positive feedback
  • guidance and mentorship of junior team members

Key Requirements

  • 12-15 years of experience
  • 3+ years of ServiceNow Architecture and Strategy experience
  • ServiceNow Certified System Administrator (CSA)
  • Certified Implementation Specialist (CIS-ITSM and CIS-CSM / FSM)
  • Certified Application Developer (CAD)

Work Rights

Not specified

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