Agency Digital & Innovation, Principal

AIA

Digital innovation and technology adoption
Agent engagement and experience enhancement
Data analytics and agent behavior focus
Assist supervisor to formulate agency digital strategy to achieve the assigned goals by deepening agent engagement and enhancing agent experience along the entire agent journey via digital innovation, data and technology adoption

Job Summary

  • Assist supervisor to formulate agency digital strategy to achieve the assigned goals by deepening agent engagement and enhancing agent experience along the entire agent journey via digital innovation, data and technology adoption.
  • Drive the development and execution of an efficient and holistic process to keep the team apprised of the latest innovations and accelerating trends and enable ideation workshops by connecting agency, internal partners from different lines of business and leading collaboration efforts to champion an open innovation strategy.
  • Support cutting edge technology innovation and adopt state-of-the-art AI technology to deliver seamless agent digital experience to drive productivity and deepen agency engagement.

Matching Summary

Assist supervisor to formulate agency digital strategy to achieve the assigned goals by deepening agent engagement and enhancing agent experience along the entire agent journey via digital innovation, data and technology adoption.

Skills & Requirements

Must-have

  • Digital innovation and technology adoption
  • Agent engagement and experience enhancement
  • Data analytics and agent behavior focus
  • Collaboration with internal partners
  • Risk assessment and compliance adherence

Nice-to-have

  • Championing open innovation strategy
  • Continuous development of team knowledge
  • Driving adoption of new initiatives
  • Enriching agent data contributions

Key Requirements

  • Relevant license for regulated activities
  • Ensure team members have obtained relevant licenses

Work Rights

Not specified

Tailored Resume

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