Responsable Entité Dsi H/f

Thales Group

Sophia Antipolis, France
Attractive compensation pyckage; not specified; co...
Not specified
It service delivery coordination
Sla and kpi performance tracking
Itil process management
Thales Group is seeking a Responsable Entité DSI to oversee IT service delivery at their Sophia Antipolis location. The ideal candidate will have a strong background in IT project management and service quality assurance, along with experience in ITIL processes and user relations

Job Summary

  • The role involves leading IT service delivery in coordination with internal actors and external partners to ensure high-quality services.
  • Candidates will be responsible for coordinating support teams across workstations, networks, servers, and infrastructure while managing action plans.
  • Thales offers an attractive compensation package, continuous skill development through internal academies, and a commitment to diversity and inclusion.

Matching Summary

Match Score: 85

Thales Group is seeking a Responsable Entité DSI to oversee IT service delivery at their Sophia Antipolis location. The ideal candidate will have a strong background in IT project management and service quality assurance, along with experience in ITIL processes and user relations.

Salary

Attractive compensation package; Not specified; Continuous training and inclusive environment

Skills & Requirements

Must-have

  • IT service delivery coordination
  • SLA and KPI performance tracking
  • ITIL process management
  • Infrastructure and support team leadership
  • User satisfaction improvement

Nice-to-have

  • Agile methodology knowledge
  • Industrial environment experience
  • Change management skills
  • Training session facilitation
  • Quality and security audit preparation

Key Requirements

  • Bac+5 degree in Computer Science or Information Systems
  • Experience in IT project management
  • Experience in RUN/operations and user relations
  • Familiarity with ITIL processes
  • Ability to manage service providers and SLAs

Work Rights

Must obtain national defense clearance (habilitation)

Tailored Resume

Cover Letter