Geotab is seeking a Bilingual Customer Success Onboarding Specialist for a 12-month contract in Reading, UK. The role focuses on delivering exceptional onboarding experiences for SMB customers to drive adoption and value realization within the first 60 days of implementation
Job Summary
This role focuses on delivering exceptional onboarding experiences that drive rapid customer adoption and early value realization for SMB clients.
The successful candidate will facilitate onboarding calls, implementation sessions, and training workshops to guide customers through setup and initial use cases.
Geotab offers a fulfilling career with opportunities to innovate, great benefits, and a fun and inclusive work culture as a global leader in IoT.
Matching Summary
Match Score: 80
Geotab is seeking a Bilingual Customer Success Onboarding Specialist for a 12-month contract in Reading, UK. The role focuses on delivering exceptional onboarding experiences for SMB customers to drive adoption and value realization within the first 60 days of implementation.
Skills & Requirements
Must-have
Fluency in English and French required
SMB customer onboarding experience
B2B SaaS product knowledge preferred
Nice-to-have
Passion for technology and innovation
Experience with IoT or fleet management
Ability to work in fast-paced environment
Key Requirements
Bachelor's degree or equivalent practical experience
1-2 years of Customer Success or related experience
Exceptional verbal and written fluency in English and French