Cloud Operations Intern-2

AIA Australia

Not specified
Cloud operations core team support
Incident management
Change management
AIA Australia is seeking a Cloud Operations Intern to support their Cloud Operations Core Team, focusing on incident management, change management, and service request handling. This internship offers hands-on experience in a dynamic environment, utilizing tools such as ServiceNow to manage operational activities

Job Summary

  • The Cloud Operations Intern will play an active role in supporting the Cloud Operations Core Team across essential operational functions, including incident management, change management, and service request handling.
  • A key responsibility of the role is to assist the Cloud Services – Operations team in the end-to-end management of change request.
  • This internship also emphasizes practical experience with the Service management tool, ServiceNow (SNOW).

Matching Summary

Match Score: 75

AIA Australia is seeking a Cloud Operations Intern to support their Cloud Operations Core Team, focusing on incident management, change management, and service request handling. This internship offers hands-on experience in a dynamic environment, utilizing tools such as ServiceNow to manage operational activities.

Skills & Requirements

Must-have

  • Cloud Operations Core Team support
  • Incident management
  • Change management
  • Service request handling
  • ServiceNow (SNOW) experience
  • Documentation management
  • Reporting and metrics consolidation

Nice-to-have

  • Hungry and driven
  • Shaping a better tomorrow
  • Contribute and thrive
  • Dynamic and exciting environment

Key Requirements

  • End-to-end management of change request
  • Coordinate with cloud engineers
  • Verify ticket completeness
  • Prepare or validate supporting documentation
  • Facilitate stakeholder reviews
  • Support timely approval of changes

Work Rights

Not specified

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