Contact Centre Officer

The Apex Group

Sydney, Australia
Competitive remuneration commensurate with skills ...
1-2 years customer service experience
Call center environment experience
Excellent oral and written communication skills
This role involves managing inbound and outbound communications for a portfolio of funds within the Apex Group

Job Summary

  • This role involves managing inbound and outbound communications for a portfolio of funds within the Apex Group.
  • The successful candidate will serve as the primary contact point for investors, financial advisors, and clients.
  • Employees receive competitive remuneration, training opportunities, and the chance to work with a global expanding business.

Matching Summary

This role involves managing inbound and outbound communications for a portfolio of funds within the Apex Group.

Salary

Competitive remuneration commensurate with skills and experience; Not specified; Training and development opportunities included

Skills & Requirements

Must-have

  • 1-2 years customer service experience
  • Call center environment experience
  • Excellent oral and written communication skills

Nice-to-have

  • Understanding of financial markets
  • Interest in the funds industry
  • Analytical skills for query resolution

Key Requirements

  • 1-2 years of call center experience
  • Strong organizational skills
  • Proficiency with CRM systems (AWD)

Work Rights

Not specified

Tailored Resume

Cover Letter