Analyst, Customer Service

COTY Inc

Caleras de Amexhe, Gto., Mexico
On-site
High school degree required
Excel pivot tables and formulas
Supply network operations knowledge
The role focuses on meeting end-to-end client needs from initial order placement through the cash cycle

Job Summary

  • The role focuses on meeting end-to-end client needs from initial order placement through the cash cycle.
  • Responsibilities include creating order entries, managing shipping and billing, and resolving process issues.
  • The position requires analyzing FROT, CDR, and POM data to drive improvements in departmental KPIs.

Matching Summary

The role focuses on meeting end-to-end client needs from initial order placement through the cash cycle.

Skills & Requirements

Must-have

  • High School degree required
  • Excel pivot tables and formulas
  • Supply Network Operations knowledge
  • SAP software experience
  • Order entry and billing procedures

Nice-to-have

  • Entrepreneurial critical thinking
  • Strong organizational skills
  • Problem solving aptitude
  • Transparent inclusive collaboration
  • Fast-paced industry adaptability

Key Requirements

  • Bachelor's degree preferred
  • Previous work experience using SAP
  • Knowledge in Supply Network Operations

Work Rights

Not specified

Tailored Resume

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