Customer Service Representative (hybrid - San Antonio Tx)

Swbc Foundation

Shavano Park, Texas, USA
**
Inbound call center environment
Account inquiries
Online banking assistance
** SWBC is seeking a Customer Service Representative for a hybrid role in Shavano Park, Texas, focusing on providing support within a fast-paced call center environment for financial institutions. The ideal candidate should have prior call center experience, strong communication skills, and the ability to handle complex inquiries effectively. **

Job Summary

  • Provide customer service in a fast-paced, inbound call center environment for Financial Institutions.
  • Resolves inbound calls regarding routine financial questions, inquiries and/or problems on the status of accounts, suspicious transactions, making transfers, payments, or fraud.
  • SWBC offers a competitive overall compensation package, work/life balance, career enhancement and growth opportunities, and a variety of healthcare coverage options.

Matching Summary

Match Score: 75

** SWBC is seeking a Customer Service Representative for a hybrid role in Shavano Park, Texas, focusing on providing support within a fast-paced call center environment for financial institutions. The ideal candidate should have prior call center experience, strong communication skills, and the ability to handle complex inquiries effectively. **

Skills & Requirements

Must-have

  • Inbound call center environment
  • Account inquiries
  • Online banking assistance
  • Card services
  • Debit card fraud alerts

Nice-to-have

  • Professional and courteous interactions
  • Meeting client expectations

Key Requirements

  • High School Diploma or equivalency
  • 1-2 years of call center experience preferred
  • Type 40 WPM accurately
  • Operate a 10-key calculator by touch

Work Rights

Not specified

Tailored Resume

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