Associate Client Services Account Manager - Client Services Development Program

ERCOT

Base: $61,131 - $100,871; bonus/equity: not specif...
Not specified
Bachelor's degree in business, engineering, or computer sciences
Strong analytical and communication skills
Customer service mindset
ERCOT is seeking entry-level candidates for its Associate Client Services Account Manager position as part of the 12-month Client Services Development Program, which focuses on training and developing skills related to the Texas power grid and market operations. The role involves rotations through various departments, providing a comprehensive introduction to client services and operational processes within ERCOT

Job Summary

  • This 12-month rotational program is designed to provide entry-level candidates with the knowledge and skills necessary to become productive members of the Client Services organization.
  • Associates will rotate through three departments including Market Support Services, Market Training, and Client Services Account Management to gain subject matter expertise.
  • The role involves supporting the administration of Market Participant Registration, coordinating market notices, and facilitating cross-departmental process improvements.

Matching Summary

Match Score: 85

ERCOT is seeking entry-level candidates for its Associate Client Services Account Manager position as part of the 12-month Client Services Development Program, which focuses on training and developing skills related to the Texas power grid and market operations. The role involves rotations through various departments, providing a comprehensive introduction to client services and operational processes within ERCOT.

Salary

Base: $61,131 - $100,871; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bachelor's degree in Business, Engineering, or Computer Sciences
  • Strong analytical and communication skills
  • Customer service mindset
  • Interest in energy sector and grid operations

Nice-to-have

  • Ability to learn complex market rules quickly
  • Collaborative team player
  • Innovation-driven mindset

Key Requirements

  • Bachelor's Degree required
  • No minimum work experience required
  • Equivalent education/experience combination accepted

Work Rights

Not specified

Tailored Resume

Cover Letter