Help Desk Support Officer , Mandai

WSH EXPERTS PTE. LTD.

Singapore
Rate: $150 pd; bonus/equity: not specified; benefi...
Install configure windows and macos os
Support dell lenovo hp apple devices
Manage microsoft 365 software services
The role involves providing technical support for notebooks and desktops from major manufacturers including Dell, Lenovo, HP, and Apple

Job Summary

  • The role involves providing technical support for notebooks and desktops from major manufacturers including Dell, Lenovo, HP, and Apple.
  • Candidates will be responsible for installing, configuring, and supporting Microsoft Windows and Apple MacOS operating systems along with Microsoft 365 services.
  • All support tasks must be documented by submitting ITSM tickets and resolved according to defined Service Level Agreements.

Matching Summary

Match Score: 85

The role involves providing technical support for notebooks and desktops from major manufacturers including Dell, Lenovo, HP, and Apple.

Salary

Rate: $150 Per Day; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Install configure Windows and MacOS OS
  • Support Dell Lenovo HP Apple devices
  • Manage Microsoft 365 software services
  • Resolve ITSM tickets within SLA

Nice-to-have

  • Experience with third party software installation
  • Strong customer service orientation
  • Ability to work islandwide locations

Key Requirements

  • None specified in posting

Work Rights

Not specified

Tailored Resume

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