Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details
Job Summary
Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details.
The role supports the delivery of a consistent and positive servicing experience by ensuring requests are handled efficiently, accurately and in accordance with service standards.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.
Matching Summary
Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details.
Skills & Requirements
Must-have
policy servicing transactions
digital workflow platforms
data accuracy and operational support
quality assurance and compliance
customer experience focus
Nice-to-have
continuous improvement mindset
customer and service-oriented
interpersonal skills
in-person collaboration
Key Requirements
Good English communication skills
Strong attention to detail and accuracy
Digital literacy and ability to work with operational systems