Cx Expert

Pluxee

Brussels
Not specified (assumed hybrid)
3+ years in cx role
Expertise in digital tools and ai
Ability to analyze customer journeys
Pluxee is seeking a CX Expert to enhance customer experiences through data-driven insights and digital solutions. The role emphasizes collaboration across departments to improve operational efficiency and drive customer-centric transformation

Job Summary

  • As a CX Expert, you will drive experience transformation and operational efficiency.
  • You will identify frictions through data and feedback to enhance usability and stakeholder value.
  • Join a multicultural team that values wellbeing, work-life balance, and innovative ideas.

Matching Summary

Match Score: 85

Pluxee is seeking a CX Expert to enhance customer experiences through data-driven insights and digital solutions. The role emphasizes collaboration across departments to improve operational efficiency and drive customer-centric transformation.

Skills & Requirements

Must-have

  • 3+ years in CX role
  • Expertise in digital tools and AI
  • Ability to analyze customer journeys

Nice-to-have

  • Customer-centric culture champion
  • Collaborative cross-functional work
  • Innovation-driven mindset

Key Requirements

  • Bachelor’s degree required
  • Proven track record in CX transformation
  • Preferred languages: EN, NL, or FR

Work Rights

Not specified

Tailored Resume

Cover Letter