Work with GDO, R&D and cross-functional stakeholders to collect develop and deploy effective support materials for systems in DSDS ownership
Job Summary
Work with GDO, R&D and cross-functional stakeholders to collect develop and deploy effective support materials for systems in DSDS ownership.
Support the Business System Owner in the development of the overall clinical system user adoption from material development, change management, and communications.
In addition to your competitive salary, ICON offers a range of additional benefits designed to be competitive within each country and focused on well-being and work life balance opportunities for you and your family.
Matching Summary
Work with GDO, R&D and cross-functional stakeholders to collect develop and deploy effective support materials for systems in DSDS ownership.
Skills & Requirements
Must-have
Develop user facing materials
Support clinical systems BSO
System readiness analyses
Resolve issues promptly and accurately
Represent end user experience
Education and awareness of support resources
Nice-to-have
Foster an inclusive environment
Drive innovation and excellence
Solution-oriented mindset
Well-being and work life balance
Key Requirements
Bachelor’s Degree or international equivalent preferred
4+ years of experience in business analysis
3+ years of experience in life sciences preferred
Experience with EDC or clinical trial operational systems a plus