Customer Service Representative Supervisor

Balboa Veterinary Medical Center

Acton, MA, US
Base: $19-$22ph; bonus/equity: performance-based b...
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3 years customer service experience
1 year veterinary medicine experience
Strong leadership and communication skills
** Balboa Veterinary Medical Center is seeking a skilled and personable Client Service Representative Supervisor to enhance client interactions and lead a team in a veterinary setting. The ideal candidate should have experience in veterinary or human medical fields, strong leadership abilities, and a commitment to exceptional customer service. **

Job Summary

  • The role involves supervising the Client Service Representative team while ensuring every client interaction results in a positive impression.
  • Candidates must possess at least three years of relevant experience in veterinary settings such as clinics, hospitals, or shelters.
  • The company offers competitive pay, performance bonuses, 401(k) matching, and opportunities for professional growth and development.

Matching Summary

Match Score: 75

** Balboa Veterinary Medical Center is seeking a skilled and personable Client Service Representative Supervisor to enhance client interactions and lead a team in a veterinary setting. The ideal candidate should have experience in veterinary or human medical fields, strong leadership abilities, and a commitment to exceptional customer service. **

Salary

Base: $19-$22/hour; Bonus/Equity: Performance-based bonuses available; Benefits: 401(k) match, CE allowance, pet discounts, health/dental/vision insurance

Skills & Requirements

Must-have

  • 3 years customer service experience
  • 1 year veterinary medicine experience
  • Strong leadership and communication skills
  • Experience with computerized scheduling programs
  • Knowledge of animal handling and patient care

Nice-to-have

  • Human medical field experience
  • Degree in veterinary or relevant field
  • 1 year leadership experience
  • Motivated and energetic personality
  • Compassionate team player

Key Requirements

  • High school diploma required
  • Minimum 3 years customer service experience
  • Minimum 1 year veterinary medicine experience
  • Preferred: 1 year leadership experience
  • Preferred: Degree in veterinary or relevant field

Work Rights

Not specified

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