Senior Product Owner – Merchant Payments Growth (acquisition, Activation And Retention)

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7+ years product experience in commercial banking or fintech
Proven track record in merchant acquisition and retention
Advanced data analysis skills including sql or sas
** The Senior Product Owner for Merchant Payments Growth at Business Bank will lead strategies for customer acquisition, activation, and retention in a regulated environment. The role requires a blend of commercial acumen and data-driven decision-making, along with significant experience in product management within the banking or fintech sector. **

Job Summary

  • This role owns the growth system across the merchant lifecycle, focusing on acquisition quality, onboarding friction reduction, and retention strategies.
  • You will lead a team of 5–7 FTEs within the Payment Acceptance ecosystem while partnering with Marketing, Sales, Risk, and Finance to deliver scalable solutions.
  • The position requires blending commercial acumen with data-led product leadership to influence P&L drivers such as CAC, margin, and LTV in a regulated environment.

Matching Summary

Match Score: 75

** The Senior Product Owner for Merchant Payments Growth at Business Bank will lead strategies for customer acquisition, activation, and retention in a regulated environment. The role requires a blend of commercial acumen and data-driven decision-making, along with significant experience in product management within the banking or fintech sector. **

Skills & Requirements

Must-have

  • 7+ years product experience in commercial banking or fintech
  • Proven track record in merchant acquisition and retention
  • Advanced data analysis skills including SQL or SAS
  • Experience with A/B testing and funnel optimization
  • Strong stakeholder management across Risk and Finance

Nice-to-have

  • Experience building segmentation-driven retention journeys
  • Background in pricing and packaging governance for B2B
  • Knowledge of identity/KYC checks and fraud considerations
  • Ability to simplify complex systems into actionable plans
  • Experience leading mass-managed customer lifecycle initiatives

Key Requirements

  • 7+ years experience in Product, Risk, Finance, or Commercial Analytics
  • Demonstrated delivery of growth outcomes in mass-managed environments
  • Proficiency in Excel and data-driven problem solving
  • Working knowledge of data tools like SQL and/or SAS
  • Experience with risk mindset and compliance management

Work Rights

Not specified

Tailored Resume

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