Bilingual Contact Center Representative, Canadian Banking, Credit Cards

TD Bank

Montréal, Quebec, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Hybrid
Bilingual french and english proficiency
High school diploma or equivalent
Exceptional communication and listening skills
As the voice of TD, you will deliver legendary customer service by resolving inquiries and recommending solutions to clients

Job Summary

  • As the voice of TD, you will deliver legendary customer service by resolving inquiries and recommending solutions to clients.
  • The role involves a hybrid work model where you will spend approximately 95% of your time working remotely from a secure private workspace.
  • TD offers comprehensive colleague development conversations, mentoring programs, and a competitive total rewards package including health benefits and retirement plans.

Matching Summary

As the voice of TD, you will deliver legendary customer service by resolving inquiries and recommending solutions to clients.

Salary

Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Health, well-being, savings, retirement, paid time off

Skills & Requirements

Must-have

  • Bilingual French and English proficiency
  • High School Diploma or equivalent
  • Exceptional communication and listening skills
  • Ability to multitask across multiple computer screens
  • Digital literacy with various devices

Nice-to-have

  • Experience in financial or service industries
  • Consultative advice selling approach
  • Resilience in challenging situations
  • Positive attitude and integrity

Key Requirements

  • High School Diploma or equivalent
  • Fluency in both French and English
  • NOC Code 14201 classification

Work Rights

Not specified

Tailored Resume

Cover Letter