Customer Site Supervisor (uk)

PPD (Thermo Fisher) UK

Integrated laboratory services
Stockroom/inventory management
Chemical handling
Lead teams delivering integrated laboratory services including stockroom/inventory management, chemical handling, glassware washing, and laboratory maintenance

Job Summary

  • Lead teams delivering integrated laboratory services including stockroom/inventory management, chemical handling, glassware washing, and laboratory maintenance.
  • Ensure operational excellence, consistently deliver exceptional customer service, and identify opportunities for service expansion and process improvement.
  • Contribute meaningfully by enabling customers to advance scientific research and discovery through integrated laboratory support.

Matching Summary

Lead teams delivering integrated laboratory services including stockroom/inventory management, chemical handling, glassware washing, and laboratory maintenance.

Skills & Requirements

Must-have

  • Integrated laboratory services
  • Stockroom/inventory management
  • Chemical handling
  • Laboratory maintenance
  • Customer service excellence
  • Service level agreements
  • Health and safety compliance

Nice-to-have

  • Process improvement initiatives
  • Service expansion opportunities
  • Cross-functional team leadership
  • Continuous improvement culture

Key Requirements

  • GCSEs (or equivalent) required
  • 2+ years of supervisory/leadership experience
  • Demonstrated experience in laboratory services or operational environment
  • Proficiency in Microsoft Office suite
  • Understanding of UK health and safety standards

Work Rights

Not specified

Tailored Resume

Cover Letter